Frequently Asked Questions

A brand-agnostic, smart monitoring solution that pairs IoT (Internet of Things) hardware with a mobile and web app to deliver real-time insights into your equipment status. It’s designed to help you make more informed decisions with less guesswork on what to service on your equipment.

Our system is designed to track a wide range of operational metrics - such as machine usage, environmental conditions, service intervals, and more - depending on your use case. It’s flexible, scalable, and adapts to your unique workflow.

The IoT device is physically connected to your specified equipment to collect real-time data and send it to the cloud via wireless transmission. The data is processed, then visualized in the app, where you can view trends, alerts, and actionable insights. 

Yes, an internet or cellular data connection is required for the device to transmit data to the cloud database.

Not at all. Our technicians are readily available to come install your devices, however if a customer or customer's technician wants to self-install, we can walk them through the process every step of the way. We also provide support documentation and onboarding assistance to make the process even easier.

We use end-to-end encryption and secure cloud infrastructure to ensure your data is always protected. Your privacy and data security are a top priority.

Yes! Our smart monitor is brand-agnostic, working for both new and legacy equipment, making a seamless experience for your equipment monitoring.